Event Operations Supervisor [United Kingdom]


 
Company Description


Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.

Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.

Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.


Job Description


Job Title:
Event Operations Supervisor

Location: St Andrews, Fife

Contract: Permanent, Full-time


As an Event Operations Supervisor, you will have the perfect opportunity to touch the hearts of our guests by making their special occasions truly unforgettable.

We are looking for a remarkable individual to join our dynamic Conference & Banqueting team at the Fairmont St Andrews, one of Scotland’s most iconic 5 star luxury hotels and resorts in the home of golf.


What you will be doing:

  • Ensure the highest levels of sanitation and tidiness are maintained before, during and after each shift
  • Is able to read a BEO and knows how to complete set-up
  • Maintain contact with meeting planners during their events
  • Responsible for organising and coordinating all set-up activities of function areas
  • Sets up function areas correctly and uniformly making sure materials used are clean and in good repair
  • Knows and understands set-up of different table arrangements
  • Performs refreshing of meeting rooms and coffee stations etc.
  • To mentor an induction scheme for new colleagues and follow up on any concerns
  • Identify training needs and follow through with on the job training
  • Inspect function areas making sure furniture and place settings for meetings is correct
  • Clears room and stores furniture and other equipment according to standards set by the set-up department, paying attention to the health and safety of the individual, colleagues and guests
  • Other duties as assigned

Qualifications


Your experience and skills include:

  • Warm and caring personality
  • Ability to work cohesively as part of a team
  • Ability to anticipate and focus attention on guest needs, being professional and welcoming
  • Previous service experience is an asset
  • Excellent communication and organisational skills
  • Highly responsible and reliable
  • Ability to work under pressure in a fast-paced environment

Additional Information


What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
  • Staff shuttle service to/from St Andrews
  • Complimentary staff canteen
  • 50% off dining in our Food and Beverage outlets
  • Access to gym and pool services
  • Discounted Spa treatments
  • Complimentary green fees

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